Shortcodes Ultimate Help Center

Documentation

Frequently Asked Questions

Does Shortcodes Ultimate work with Gutenberg and WordPress 5.0?

Yes. Read this note to learn more.

What are the system requirements for the plugin?

Shortcodes Ultimate has the following system requirements:

  • PHP version 5.3 or higher
  • WordPress version 4.6 or higher

How to fix critical error (error 500)?

Read this article to learn how to fix this issue.

How can I customize a shortcode?

Visit customization docs category.

Where can I find my license key?

Visit the Restore Purchase page. If you’re unable to restore your purchase automatically, ask us to find your key.

Can I upgrade my license?

Yes, but only within 180 days since the original purchase date. Just buy a higher license and send us both order numbers. We’ll then cancel (refund) the first one.

Insert Shortcode button only visible to administrators

This made to improve plugin security because shortcodes allow you to display sensitive information and even load custom PHP scripts.

Follow this guide if you want to enable the button for Editors and other user roles.

Visit Support Forum

Support Forum

Connect with other community members on our public forum

Restore Purchase

Downloads & License Keys

Restore your downloads, license keys, and purchase information

Open Support Ticket

Premium Support

Contact Us to get personal support. A valid license key is required