Support

Welcome to the Shortcodes Ultimate Help Center

Frequently Asked Questions

Does Shortcodes Ultimate work with the Block Editor?

Yes. The plugin adds the Insert shortcode button to the following blocks:

  • Paragraph
  • Shortcode
  • Classic

If you can’t find the Insert shortcode button in the paragraph block, enable the Top toolbar option:

Watch the video below to see how it works:

How can I customize a shortcode?

Visit customization docs category.

Can I upgrade my license?

Yes. You can do that by navigating to Account → Renewals & Billing.

Insert Shortcode button is only visible for admins. How to fix?

This limitation is added to improve plugin security because shortcodes allowing display sensitive information and even load custom PHP scripts.

Follow this guide to enable the button for Editors and other user roles.

A shortcode isn’t working. How to fix?

Read this article.

Pro Support

Contact the developer to get personal support. A valid license is required

Open Support Ticket

Community Support

Connect with other users on the public community support forum

Visit Support Forum

User Account

Manage subscriptions, access downloads, license keys, and purchase information

Go to Account