By purchasing plugin(s) from our site https://getshortcodes.com/, you agree with this Refund Policy and relinquish any rights to subject it to any questions, judgment or legal actions.

Refunds apply to original purchases only and do not cover product upgrades or modifications. There are no partial refunds for license downgrades or cancellation, etc.

Refunds will be offered at our sole discretion and must fully comply with the following conditions:

  • The purchase was made not more than 30 calendar days before the refund request;
  • You have tried to solve the problem with our technical support;
  • The problem was caused by purchased product (Add-on) and not by the free core plugin (Shortcodes Ultimate);
  • The problem IS NOT caused by 3rd-party plugin/theme.

To submit refund request, please use Contact Us page. You must specify Purchase Date and PayPal transaction ID. Requests without this information will not be accepted.

We reserve the right to change or modify the current refund policy without prior notice.

Last update: August 23, 2017